That is what adoption looks like. Not a training module everyone clicks through on their first day. A system your clinical staff reach for because it makes competency development personal, and your patients reach for because it makes their care plan understandable.
Lila puts clinical protocols, medication references, procedure-specific education, and patient care plans in front of both audiences through Socratic dialogue. For staff, on the unit. Not in an annual skills day. For patients, at their bedside or on their device. Not in a stack of printed handouts.
When your most experienced charge nurse retires, their knowledge of how to train a new nurse, how to explain a complex procedure to a patient, how to handle a clinical exception does not retire with them. It is documented, structured, and available to every nurse and every patient who needs it.