Digital employees A payment release waits until the right person says yes. Authority Matrix + Governance + Approval Queue + Notification Center Agents act only inside the authority you set. Anything outside it waits in the Approval Queue for a person. See how it works 1 It connects Case system Grants ledger 2 What runs, and what it does Authority MatrixSets the authority each Agent acts inside, action by action. GovernanceChecks every Agent action against that rule and records who decided and when. Approval QueueHolds anything past the rule for a person, oldest first. Notification CenterTells the approver a decision is waiting. 3 What you get GG Grant approval, GR-2291Oldest first in the queue Waiting
Audit readiness The auditor asks for one file. It’s already together. Historian + Form Builder + Integration Hub + Knowledge Library The decision, the payment and the sign-off stay on one record with who and when. Pull the file by its case number and the history comes back, with the program rule cited. See how it works 1 It connects Case system Finance Records archive 2 What runs, and what it does HistorianKeeps timestamped field readings tied to a file, like an inspection measurement on a permit. Form BuilderReplaces the paper form and keeps who filled it in and when. Integration HubReads the case system, finance and the records archive, so nothing lives in three places. Knowledge LibraryHolds the program rule an auditor asks about, cited by page. 3 What you get Case 4471 Program 2 Grant Payment 118390
Knowledge and training New staff ask how a program rule applies and get the policy document it comes from. Knowledge Library + Retrieval Engine + Q&A Engine + Security + Form Builder Your program documents go in one library. Staff ask in plain words and get the answer from your own policy, with the source cited. Every question is logged. See how it works 1 It connects SharePoint Program documents 2 What runs, and what it does Knowledge LibraryHolds your program documents and policies, by program or office-wide. Retrieval EngineFinds the exact passage that answers the question. Q&A EngineAnswers in plain words with the document cited, and says so when nothing answers it. SecurityEach person gets answers only from the collections their role can see. Form BuilderPuts the program rule beside the form staff fill in, so they learn it while they process the file. 3 What you get is a late claim still eligible
Expert knowledge capture What the person who knows the program knows gets written down before they leave. Form Builder + Knowledge Library + Retrieval Engine + Q&A Engine We help write down what the veteran knows before they go. The next person starts from the record, and the answer points them to the page. See how it works 1 It connects Program files Shared drives 2 What runs, and what it does Form BuilderGives the veteran a structured way to write down how each case is handled. Knowledge LibraryKeeps it beside your program files. Retrieval EngineFinds the passage that answers the question. Q&A EngineAnswers in plain words, with the source shown. 3 What you get when can a grant extension be approved